Privacy Policy

This policy explains what personal information Thesis Scientific, operated by [LEGAL ENTITY NAME], collects, why we collect it, and what rights you have over it.

We collect information you give us directly and information collected automatically when you use the site:

• Order information — name, email address, shipping and billing address, telephone number and order contents.
• Payment information — handled by our payment processor. We do not receive or store full card numbers.
• Correspondence — messages you send to support, and the research context you provide with an order.
• Technical data — IP address, browser and device type, pages viewed and referring source, collected through cookies and similar technologies.

We use personal information to process and ship orders, provide support, meet legal and record-keeping obligations, detect fraud and misuse, and — where you have opted in — to send product and restock updates. You can withdraw marketing consent at any time using the unsubscribe link in any message.

Where applicable law requires a legal basis, we rely on performance of a contract (to fulfil your order), legitimate interests (fraud prevention, service improvement), consent (marketing and non-essential cookies), and legal obligation (tax and compliance records).

We share personal information only with providers who help us operate: payment processing, shipping and fulfilment, email delivery and analytics. They may use it only to provide those services. We do not sell personal information. We may disclose information where required by law or to protect our legal rights.

Order and transaction records are retained as long as required for tax, accounting and compliance purposes. Marketing contact details are retained until you unsubscribe. Other data is retained only as long as needed for the purpose it was collected.

Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict processing, and to opt out of marketing. To exercise any of these, contact info@thesisscientific.com. We may need to verify your identity before acting on a request.

Essential cookies are required for the cart and checkout to work. Analytics and marketing cookies are used only where permitted. You can control cookies through your browser settings; disabling essential cookies will prevent ordering.

We use encryption in transit and restrict access to personal information to personnel who need it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

This site is not directed to anyone under 21 and we do not knowingly collect information from them. If you believe a minor has provided information, contact us and we will delete it.

We may update this policy; the date below reflects the current version. Material changes will be notified on this page. Questions may be sent to info@thesisscientific.com.